Get user support for the Aa register

The service requires that you have been granted delegated rights by your employer, see the chapter Altinn rights and delegation.

To gain access to the Aa register, you must approve NAV's terms of use for the service. Here, among other things, they are required to 

• use this service when contacting NAV 
• subscribe to updates from NAV to receive important news and changes in the service 

Before sending professional, functional, or technical questions to the user support service, you must check the FAQ (Github). 

See professional and technical description of the services (Github). 

If you cannot find answers to your questions, you can contact user support if you 

• have questions about applying for access to the Aa register 
• have professional, functional and technical questions about the Aa register and the distribution solutions 
• will notify of errors or security breaches 
• will report change requests 

Once you have been granted access, you must approve NAV's terms of use for the service (pdf). Among other things, it is a requirement that users contact NAV through the service. 

Users of the register must also subscribe to updates from NAV to receive important news and updates about the service. See description of how to subscribe to notifications from NAV (Github).

To be able to log in to the service, you must have the Altinn right "NAV's user support for the Aa register's distribution solutions". 

Holders of the following roles in Enhetsregisteret have this right: 

• Managing ship owner 
• Managing Director / Managing Director 
• Participant with shared responsibility 
• Participant with full responsibility 
• Complementary 
• Norwegian representative for a foreign entity 
• Chairman 

The licensee can delegate the right to others who will be able to look up the Aa register. See how to delegate rights (Altinn). 

To log in to the service, you must use the ID-port with security level 4. 

User support for the Aa register.