Case processing times

Nav processes your application as soon as possible. The processing time is the time from when we receive your application until we have decided on your case.

In particularly demanding cases or cases where we have not received the complete and correct information, the processing time may be longer than we initially indicated.

The processing time can be changed at short notice, even after we have received your application. This applies in particular during holiday periods.

If you are applying for a change to a benefit that you are already receiving or a benefit that has been stopped, we will have to reprocess your case.

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Case processing times for employers

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Accumulation of pension rights for care work for children
Accumulation of pension rights for care work for sick, disabled or elderly people
Activity aids for people over 26 years of age
Adaptation course – impaired vision and hearing
Adjustment allowance
Advance payments of child support
Affordable assistive technology grant
Alert aids
Allowance for transportation of the deceased
Allowance to cover tuition and fees for former family caregivers
Allowance to cover tuition and fees for survivors
App and software grants
Arm and leg prostheses
Assistance allowance
Assistive technology for audio and speech
Assistive technology for mobility and orientation
Assistive technology in the bathroom
Attendance allowance for developmentally disabled person over 18
Attendance allowance for sick children
Attendance allowance in the final phase of life
Audio induction loop
Basic benefit
Basic pattern and stitching of clothing
Beds, mattresses, accessories and transfer aids
Benefit for former family caregivers
Bicycle
Braille assistive technology
Breast prosthesis
Calendars and planning systems
Car benefit
Care benefit (at home with a sick child days)
Carts and carriers
Cash-for-care benefit
Chairs and tables
Chair with raising function
Child benefit
Child care benefit for single parents
Child care benefits for surviving spouse
Children’s pension
Child support
Chronically ill or pregnant worker
Communication aids – digital, advanced
Communication aids – digital, simple
Contractual pension (AFP) for members of the State Pension Fund
Contractual pension (AFP) in the privte sector
Conversation - aids
Disability benefit
Employment scheme benefits
Extended child benefit
Eye guidance systems
Eye prosthesis
Facial prosthesis
Financial assistance
Fluency aids
Folk high school grant
Fostering contribution
Funeral grant
Glasses and contact lenses for vision impairment
Glasses for children
Glasses for prevention or treatment of amblyopia
Grants for the purchase of a PC or tablet in case of reading and writing difficulties
Hearing aid
Hearing aid accessories
Hearing alert equipment
Heating element aids
Height-adjustable kitchen trail
Higher rate assistance allowance
Home automation and controls
Insurance – sickness benefit
Iris lens
Lifting platforms
Lifts and transfer platforms
Lump sum grant
Magnifying aids
Membership of the National Insurance Scheme
Noise-reducing ear plugs
Occupational injury or illness - report to Nav
Orthopaedic shoes
Orthoses
Parental benefit
Permanent impairment compensation in the event of an occupational injury or illness
Positioning cushions
Pregnancy benefit
Printed communication aids
Ramps
Reading and writing support software
Retirement pension
Seat cushions with pressure ulcer prevention properties
Sexual assistive technology
Sickness benefit
Software for creating printed communication materials
Sound equalisation system
Special lighting
Sports and functional activities – aids
Spousal support
Stair lift and stair support systems
Standing frame
Subsidy for car
Supplemental benefit
Supplemental benefit for former family caregivers
Supplemental benefit for single parents
Supplemental benefit for surviving spouse
Supplementary benefit for disabled refugees under the age of 67
Supplementary benefit for persons over 67 who have only lived a short period in Norway
Support for extraordinary expenses
Support for school fees for single parents
Survivor’s pension
Telephone listening devices
Time counters, timers, reminders and alarms
Tinnitus masking device
Training, stimulation and activation
Training allowance
Transitional benefit for single parents
Transitional benefit for survivors
Travel allowance
Travel expenses
TV and radio listening devices
Unemployment benefit (dagpenger)
Voice amplifiers
Voluntary occupational injury benefit
Wage guarantee
Walking aids
Wheelchair or scooter
Wig
Work assessment allowance (AAP)

Case processing times

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